Pause, cancel, change tiers, or update billing.
Delivery timelines, cold-chain, and signature requirements.
Secure HIPAA-compliant messaging via your dashboard.
Change your shipping or billing address.
No fees, no penalty, no questions required.
How payments work, HSA/FSA, and insurance verification.
In-app messaging (fastest, for existing customers) — log in to your dashboard.
Email: support@theresetage.com
Hours: Mon-Fri 9am-6pm ET. Most messages answered within 4 business hours.