We make it easy. No fees, no penalty, no questions required.
The fastest way. Log in, go to Subscription Settings, click Cancel. Takes effect at end of current billing period.
Log in to cancel →Keep your doctor relationship and prescription on file. Resume anytime.
Pause from dashboard →Cancellations take effect at the end of your current billing period. You'll receive any remaining shipments you've paid for. No partial refunds for current period.
Your medical records are retained for legal compliance (typically 7-10 years). Your patient portal remains accessible. You can re-activate without re-doing your full assessment.